Personal Data Deletion Policy

Aug 1, 2024

Scholar OS is committed to protecting the privacy and security of our users’ personal data. This Data Deletion Policy outlines the procedures and conditions under which we delete personal data collected through our website, applications, and services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Collection and Purpose

We collect personal data from users to provide and improve our services. This data may include, but is not limited to, name, email address, phone number, and any other information provided by the user. The data collected is used for:

  • Providing and enhancing our services
  • Personalizing user experience
  • Communicating with users
  • Fulfilling legal obligations
2. User Rights

Under the GDPR, users have the right to request the deletion of their personal data. Users may exercise this right at any time by contacting us through the methods provided below. We will respond to requests within 30 days.

3. Data Deletion Request Process

To request the deletion of your personal data, please follow these steps:

  1. Contact Us: Send an email to support@tonylabs.com with the subject line “Data Deletion Request.” Include your full name, contact information, and a description of the data you wish to delete.
  2. Verification: We may require verification of your identity before processing your request. This is to ensure the protection of your data and to confirm that you are the rightful owner of the data in question.
  3. Deletion: Upon verification, we will delete the requested data from our systems, including any backups, within 30 days. We will also notify third-party processors to delete any copies of your data that they may hold.
4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the data is no longer needed, it will be securely deleted or anonymized.

5. Exceptions

In certain circumstances, we may not be able to comply with a data deletion request, such as:

  • When data is required to comply with a legal obligation
  • When data is necessary for the establishment, exercise, or defense of legal claims
  • When data is needed for public interest purposes
6. Updates to This Policy

We may update this Data Deletion Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.

7. Contact Information

For any questions or concerns regarding this Data Deletion Policy, please contact us at:

TONYLABS TECH CO., LTD.

J1609 No. 5358 Huyi Road, Jiading District
Shanghai, CHINA 201806
Email: support@tonylabs.com
Phone: +86 177 2110 5100